SynerCo Consulting deploys the Customer 360 platform for SMBs and mid-market — Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud and Agentforce. Documented configuration, adoption guaranteed.
Hover over each Salesforce platform building block to understand its role: from business applications (Sales, Service, Marketing…) to Data Cloud, through to the Agentforce AI agent layer.
Hover or tap a badge, arc or platform element to display its role in the Salesforce ecosystem.
Diagram adapted from the official Salesforce product portfolio — each element is interactive.
Each Cloud addresses a specific business challenge. We configure the one you need — not the other way around.
Sales pipeline, opportunity management, sales forecasting and full sales cycle automation.
Omnichannel customer service: case management, knowledge base, SLAs, telephony and self-service portals.
Automated customer journeys, email & SMS campaigns, segmentation and lead scoring.
B2B and B2C e-commerce unified with CRM: catalogues, checkout flows, connected POS.
Unification of all your customer data in real time — the Zero Copy foundation for AI agents and RAG.
Autonomous AI agents for support, sales and marketing — built and governed on your CRM data.
API-first integration: connect Salesforce to your ERP, business tools and legacy systems.
Dashboards and data visualisation: your leaders steer the business in real time.
Our consultants continuously maintain their skills through official Salesforce certifications and training programmes — to ensure high-quality service and solutions adapted to your business challenges.
A free 30-minute call to assess your CRM challenges and build your Salesforce roadmap.
Book a Salesforce discovery call